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FAQs

How can we help you

Browse our frequently asked questions below. If you can’t find the information you are looking for, send us an enquiry at cycle@enfield.gov.uk.

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What is a “Dutch Reach”?

This is a term for the recommended way to exit a vehicle. Rather than opening a vehicle door with the hand nearest the door, you open it with the other hand which means you automatically turn your body around and can see if there is an oncoming car, cyclist or pedestrian.

How can we teach children to ride safely on the road?

All children have to be able to ride reasonably well before they take the on-road course, but once they are ready to ride on the street it is better for them to be accompanied while learning. The locations chosen for cycle training do need to reflect the actual circumstances on the street so that the training is relevant.

Does a cyclist have to stop at a bus boarder?

If pedestrians are getting on or off a bus then they have priority at these locations. Cyclists must give way and be courteous to pedestrians as the more vulnerable road user. This does not however necessarily mean that the cyclist must stop. When no bus is at the bus stop pedestrians should stand clear of the cycle lanes.

Do you offer training for drivers on sharing the road with other road users?

To complement our cycle skills sessions, Cycle Enfield offers Safe Urban Driving training for professional drivers operating in Enfield.

Developed by Transport for London, this is an accredited Driver CPC course designed to promote the safety and sharing of roads with vulnerable road users in London with a particular focus on cyclists. Workshops are aimed at all drivers of vans and Large Goods Vehicles who operate in, or pass through Enfield.

You can find out more here.

What is Dr Bike and how can I use this service?

Dr Bike is a free service offered by Cycle Enfield. You can take your bike for minor repairs by professional cycle mechanics at Enfield Town Library on the 1st & 3rd Saturdays of every month, Palmers Green Triangle on the first four Thursday afternoons of every month and Edmonton Green Cycle Hub on the first four Tuesdays of every month.

Please note that if your bike requires repairs that can’t be fixed on the day, you will be advised to take it to a local bike shop.

Enfield Town Library on the 1st & 3rd Saturdays of every month 10am – 4pm

Palmers Green Library on the first four Thursday afternoons of every month 4pm – 7pm

Edmonton Green Cycle Hub (Edmonton green train station) on the first four Tuesdays of every month 10am – 3:30pm

For more information, please visit our Dr Bike page here.

I think my bike might need a repair – what should I do?

We strongly encourage everyone using a bike to make sure that it is safe and suitable for use. You can take it to one of our free Dr Bike sessions where trained mechanics can fix minor problems or you can attend one of our cycle maintenance courses to learn the skills yourself.

What is offered for people of differing abilities?

Cycle Enfield wants to ensure everyone in the community has the chance to cycle regardless of age, training or ability. That’s why we run Inclusive Cycling sessions – you can find out more here.

I would like to get back into cycling but am a bit wary of going out by myself at first. Can you help?

We offer various training opportunities at all levels but if you have recently taken a course but just feel as if you need a friend nearby on your first few rides you can always book on one of our guided Sunday rides.

I have seen the new lanes but am not sure if I am confident to use them yet. Can you help?

We offer guided rides along the opened sections of the cycle lanes to help you gain confidence and also to answer any questions you may have on how to use them. You can find out more about these rides here.

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